What are the documentation requirements for proof of address or billing address updates?

Written by Grow Credit
January 12, 2026

Documentation Requirements for Proof of Address or Billing Address Updates

To verify or update your billing address or provide proof of address for applications, specific documentation is required that accurately reflects your name and the intended address. Below, you will find detailed guidelines for acceptable forms of proof and key exclusions.

General Validity and Documentation Requirements

• All provided documents must be recent, specifically dated within the last 60 days.
• Documents must clearly display your full name and the street address you intend to use or update.

Acceptable Documents

The following types of documents are accepted as proof of address:

1. Government-Issued Identification:

   • Unexpired U.S. Driver’s License with photo
   • Unexpired State ID

2. Financial Statements (dated within 60 days):

   • Bank account statements (e.g., deposit or loan accounts)
   • Credit card statements
   • Brokerage or investment account statements
   • Paystubs

3. Utility Bills (dated within 60 days):

   • Electric
   • Gas
   • Cable
   • Home or cell phone service

Exclusions

Certain forms of address documentation are not accepted under these guidelines:

• Insurance Documents: These are explicitly not eligible for address verification purposes.
• Shelter Letters and Safe at Home Addresses: These cannot be used as proof of address.

Special Scenarios and Use Cases

• Billing Address Updates: Provide any of the above "Acceptable Documents" to update your billing address, ensuring compliance with the recency and content requirements.
• Application Verification: When proof of address is requested as part of an application process, adhere to the guidelines for documentation validity and exclusions as outlined.

By following these requirements, you can ensure a smooth and efficient process for verifying or updating your address.

If you need to update your billing address, or you have questions, please reach out to customer support through the chat box on the bottom right-hand corner of this page or by emailing us at behappy@growcredit.com.